{"id":4797,"date":"2025-07-02T11:33:42","date_gmt":"2025-07-02T09:33:42","guid":{"rendered":"https:\/\/www.jpemball.fr\/faq-jpemball\/"},"modified":"2025-11-05T10:38:59","modified_gmt":"2025-11-05T09:38:59","slug":"faq-jpemball","status":"publish","type":"page","link":"https:\/\/www.jpemball.fr\/en\/faq-jpemball\/","title":{"rendered":"FAQ JPemBall"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4797\" class=\"elementor elementor-4797 elementor-4772\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b4ebb8c ban_bg e-flex e-con-boxed e-con e-parent\" data-id=\"b4ebb8c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04e5b25 elementor-align-center breadcrumb elementor-widget elementor-widget-breadcrumbs\" data-id=\"04e5b25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.jpemball.fr\/en\/\">Accueil<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5ed737 ban_titre elementor-widget elementor-widget-heading\" data-id=\"f5ed737\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ JPemBall<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9c88ec ban_desc elementor-widget elementor-widget-text-editor\" data-id=\"c9c88ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Find out all about JPemBall!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d292eb elementor-align-center elementor-absolute scroll_down elementor-widget elementor-widget-global elementor-global-1987 elementor-widget-button\" data-id=\"0d292eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contentpage\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\"> <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a92d885 btn_cta_3 elementor-widget elementor-widget-button\" data-id=\"a92d885\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.jpemball.fr\/en\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-516de01 faq_row e-flex e-con-boxed e-con e-parent\" data-id=\"516de01\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-730a203 e-con-full faq_row_icon e-flex e-con e-child\" data-id=\"730a203\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed5a377 elementor-widget elementor-widget-image\" data-id=\"ed5a377\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.jpemball.fr\/wp-content\/uploads\/2025\/04\/question-mark.png\" class=\"attachment-large size-large wp-image-1887\" alt=\"Pictogramme question\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ade7e3 e-con-full faq_row_content e-flex e-con e-child\" data-id=\"5ade7e3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f803758 faq_titre elementor-widget elementor-widget-heading\" data-id=\"f803758\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Who is JPemBall?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91d55cc link_color1 elementor-widget elementor-widget-text-editor\" data-id=\"91d55cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\">JPemBall is a French company specializing in the custom manufacturing of transport cases (including <a href=\"https:\/\/www.jpemball.fr\/en\/flight-case\/\">flight-cases<\/a>) and <a href=\"https:\/\/www.jpemball.fr\/en\/soundproof-booths\/\">soundproof booths<\/a>. Since 1997, we have been designing robust, durable solutions that are fully adapted to the specific needs of our clients, in various sectors such as audiovisual, industry, and events. A European leader in the manufacture of translation booths, JPemBall is committed to an eco-responsible approach, favoring the use of recycled materials and relying on a short supply chain around its factory located in Saint-Ay (near Orl\u00e9ans).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d0ee663 faq_row e-flex e-con-boxed e-con e-parent\" data-id=\"d0ee663\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-05fd2e4 e-con-full faq_row_icon e-flex e-con e-child\" data-id=\"05fd2e4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-114bba8 elementor-widget elementor-widget-image\" data-id=\"114bba8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.jpemball.fr\/wp-content\/uploads\/2025\/04\/question-mark.png\" class=\"attachment-large size-large wp-image-1887\" alt=\"Pictogramme question\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c421c9f e-con-full faq_row_content e-flex e-con e-child\" data-id=\"c421c9f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6f9222 faq_titre elementor-widget elementor-widget-heading\" data-id=\"e6f9222\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What types of technical packaging does JPemBall offer?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-250c783 link_color1 elementor-widget elementor-widget-text-editor\" data-id=\"250c783\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\">We offer several types of packaging adapted to the protection, transport, and storage needs of professional equipment.<\/p><p style=\"text-align: justify;\">Our main solutions include:<\/p><ul style=\"text-align: justify;\"><li><a href=\"https:\/\/www.jpemball.fr\/en\/flight-case\/\">Flight-cases<\/a>: These are rigid and robust boxes, often used in the audiovisual, medical, industrial, and event sectors. They are made of plywood with aluminum reinforcements and metal accessories (handles, casters, butterfly latches), and can be fully customized both inside and out with custom foam to fit the shape of your equipment.<\/li><li><a href=\"https:\/\/www.jpemball.fr\/en\/wooden-mixed-crates\/\">Wooden or mixed crates<\/a>: We also offer various models of traditional wooden or cardboard crates, designed to accommodate all types of equipment. They offer secure transport and simplified logistics thanks to their robust design and ability to effectively protect your equipment.<\/li><\/ul><p style=\"text-align: justify;\">All our solutions are custom-designed, based on the dimensions, the fragility of the contents, and the intended transport or storage conditions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fb0836a faq_row e-flex e-con-boxed e-con e-parent\" data-id=\"fb0836a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c7f6177 e-con-full faq_row_icon e-flex e-con e-child\" data-id=\"c7f6177\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-866ff72 elementor-widget elementor-widget-image\" data-id=\"866ff72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.jpemball.fr\/wp-content\/uploads\/2025\/04\/question-mark.png\" class=\"attachment-large size-large wp-image-1887\" alt=\"Pictogramme question\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-018e1c0 e-con-full faq_row_content e-flex e-con e-child\" data-id=\"018e1c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8cbb40 faq_titre elementor-widget elementor-widget-heading\" data-id=\"e8cbb40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How do I place an order?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e76f9b8 link_color1 elementor-widget elementor-widget-text-editor\" data-id=\"e76f9b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\">To place an order, simply contact us by phone or email using the contact information provided on our product pages or on the &#8220;<a href=\"https:\/\/www.jpemball.fr\/en\/contact-us\/\">Contact us<\/a>&#8221; page. You can also fill out the contact form available on this same page. We will respond as soon as possible to analyze your request, advise you, and provide you with a personalized quote.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-19d7cb5 faq_row e-flex e-con-boxed e-con e-parent\" data-id=\"19d7cb5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ad6f02c e-con-full faq_row_icon e-flex e-con e-child\" data-id=\"ad6f02c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50a3ff5 elementor-widget elementor-widget-image\" data-id=\"50a3ff5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.jpemball.fr\/wp-content\/uploads\/2025\/04\/question-mark.png\" class=\"attachment-large size-large wp-image-1887\" alt=\"Pictogramme question\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bfae8f2 e-con-full faq_row_content e-flex e-con e-child\" data-id=\"bfae8f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c4beb09 faq_titre elementor-widget elementor-widget-heading\" data-id=\"c4beb09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Is it possible to track my order?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-948b9e8 link_color1 elementor-widget elementor-widget-text-editor\" data-id=\"948b9e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\">Yes, you can track your order by contacting us directly, by phone or email, using the contact details of the person in charge of your order. We will respond within approximately one hour during our business hours, but there is no independent online tracking system.<\/p><p style=\"text-align: justify;\">Upon shipment, you may be provided with a tracking number from the carrier, allowing you to track the progress of your package. During the manufacturing phase, we will provide you with an estimated completion date. Once the product is ready, we will inform you of its shipment and the expected delivery time.<\/p><p style=\"text-align: justify;\">If you would like more detailed tracking, please contact us with your order number: we will then be able to check the progress in real time directly via the carrier&#8217;s website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a10e17e faq_row e-flex e-con-boxed e-con e-parent\" data-id=\"a10e17e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3e6fa10 e-con-full faq_row_icon e-flex e-con e-child\" data-id=\"3e6fa10\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a487034 elementor-widget elementor-widget-image\" data-id=\"a487034\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.jpemball.fr\/wp-content\/uploads\/2025\/04\/question-mark.png\" class=\"attachment-large size-large wp-image-1887\" alt=\"Pictogramme question\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d89c492 e-con-full faq_row_content e-flex e-con e-child\" data-id=\"d89c492\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e05d0bb faq_titre elementor-widget elementor-widget-heading\" data-id=\"e05d0bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Does JPemball offer express delivery options?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7327c2e link_color1 elementor-widget elementor-widget-text-editor\" data-id=\"7327c2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\">Yes, we offer express delivery options, including in France with the TOP13 service: delivery the day after dispatch, before 1 p.m. This service, at the customer&#8217;s expense, can be activated upon request depending on the urgency of your need. Please let us know when placing your order so we can arrange a fast and suitable delivery.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-56611ef faq_row e-flex e-con-boxed e-con e-parent\" data-id=\"56611ef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9801c17 e-con-full faq_row_icon e-flex e-con e-child\" data-id=\"9801c17\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bad404d elementor-widget elementor-widget-image\" data-id=\"bad404d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.jpemball.fr\/wp-content\/uploads\/2025\/04\/question-mark.png\" class=\"attachment-large size-large wp-image-1887\" alt=\"Pictogramme question\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ebbb5f3 e-con-full faq_row_content e-flex e-con e-child\" data-id=\"ebbb5f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da1dd4f faq_titre elementor-widget elementor-widget-heading\" data-id=\"da1dd4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What should I do if the product is damaged upon receipt?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ba63be link_color1 elementor-widget elementor-widget-text-editor\" data-id=\"8ba63be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\">If your product is damaged upon receipt, we invite you to contact our after-sales service as soon as possible. We will analyze the situation to find a suitable solution.<\/p><ul><li style=\"text-align: justify;\">If the damage is due to shipping, we will contact the delivery company to file a claim. You will need to provide us with detailed and general photos of the delivered package in its original condition (unpacked) and the damaged part of the product. Furthermore, it is ESSENTIAL to unpack the product from the pallet in front of the carrier so that any damage noted can be noted on the delivery slip. A delivery slip with no notes or &#8220;subject to unpacking&#8221; will not allow us to file a claim.<\/li><li style=\"text-align: justify;\">However, if the problem is related to the design or manufacturing of the product, we will assume our responsibility and make an appropriate arrangement to ensure your satisfaction. In all cases, we will do everything necessary to resolve the problem.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-097d740 faq_row e-flex e-con-boxed e-con e-parent\" data-id=\"097d740\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a521c5f e-con-full faq_row_icon e-flex e-con e-child\" data-id=\"a521c5f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a437cfe elementor-widget elementor-widget-image\" data-id=\"a437cfe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.jpemball.fr\/wp-content\/uploads\/2025\/04\/question-mark.png\" class=\"attachment-large size-large wp-image-1887\" alt=\"Pictogramme question\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fb975e3 e-con-full faq_row_content e-flex e-con e-child\" data-id=\"fb975e3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d7d9ff faq_titre elementor-widget elementor-widget-heading\" data-id=\"5d7d9ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Is there a JPemBall showroom or physical agency?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7edf302 link_color1 elementor-widget elementor-widget-text-editor\" data-id=\"7edf302\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\">Yes, we have a showroom as well as a physical branch. You can visit us by appointment at 17, rue de la Citadelle in Arcueil (94 110). To schedule an appointment, please contact Jean-Philippe Bailly at +33 (0)1 46 65 01 43 or by email at jph.bailly@jpemball.fr. We will be delighted to welcome you and present our solutions on-site.<\/p><p style=\"text-align: justify;\">Our head office, located at 7, rue Jean Monnet in Saint-Ay (45 130), also has a showroom where you can discover a wide range of our products.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1278093 faq_row e-flex e-con-boxed e-con e-parent\" data-id=\"1278093\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-407ed65 e-con-full faq_row_icon e-flex e-con e-child\" data-id=\"407ed65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-139daac elementor-widget elementor-widget-image\" data-id=\"139daac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.jpemball.fr\/wp-content\/uploads\/2025\/04\/question-mark.png\" class=\"attachment-large size-large wp-image-1887\" alt=\"Pictogramme question\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-85a1bdf e-con-full faq_row_content e-flex e-con e-child\" data-id=\"85a1bdf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16369a7 faq_titre elementor-widget elementor-widget-heading\" data-id=\"16369a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Is it possible to make an appointment with a sales representative?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9986238 link_color1 elementor-widget elementor-widget-text-editor\" data-id=\"9986238\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\">Yes, it is possible to schedule an appointment with a sales representative.<\/p><ul style=\"text-align: justify;\"><li style=\"text-align: justify;\">For flight-cases projects, you can contact Jean-Pierre Baraton at +33 (0)6 30 74 61 65 or by email at <a href=\"mailto:info@jpemball.fr\">info@jpemball.fr<\/a>.<\/li><li style=\"text-align: justify;\">For inquiries regarding booths, crates, or flight-cases, you can contact Jean-Philippe Bailly at +33 (0)1 46 65 01 43 or by email at <a href=\"mailto:jph.bailly@jpemball.fr\">jph.bailly@jpemball.fr<\/a>.<\/li><\/ul><p style=\"text-align: justify;\">They will be happy to discuss your project with you and assist you with your project.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2788a00 faq_row e-flex e-con-boxed e-con e-parent\" data-id=\"2788a00\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-193b68b e-con-full faq_row_icon e-flex e-con e-child\" data-id=\"193b68b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f114dfb elementor-widget elementor-widget-image\" data-id=\"f114dfb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.jpemball.fr\/wp-content\/uploads\/2025\/04\/question-mark.png\" class=\"attachment-large size-large wp-image-1887\" alt=\"Pictogramme question\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-be3990f e-con-full faq_row_content e-flex e-con e-child\" data-id=\"be3990f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ac816c faq_titre elementor-widget elementor-widget-heading\" data-id=\"6ac816c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What qualities and guarantees does JPemBall offer?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ceb215 link_color1 elementor-widget elementor-widget-text-editor\" data-id=\"2ceb215\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\">JPemBall is committed to offering quality products. Our materials are carefully selected for their strength, ensuring maximum protection and durability over time. We prioritize high-end materials that meet our customers&#8217; most stringent requirements. Furthermore, our materials are sourced in France, allowing us to guarantee rigorous quality control.<\/p><p style=\"text-align: justify;\">We have also implemented a quality control and manufacturing process for all our products before shipping orders, to minimize customer issues upon receipt.<\/p><p style=\"text-align: justify;\">Thanks to this combination of high-performance materials and meticulous French manufacturing, JPemBall offers reliable solutions, tailored to the specific needs of each customer, to effectively protect your most valuable equipment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7cbe51a faq_row e-flex e-con-boxed e-con e-parent\" data-id=\"7cbe51a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cce7f3c e-con-full faq_row_icon e-flex e-con e-child\" data-id=\"cce7f3c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bac034a elementor-widget elementor-widget-image\" data-id=\"bac034a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.jpemball.fr\/wp-content\/uploads\/2025\/04\/question-mark.png\" class=\"attachment-large size-large wp-image-1887\" alt=\"Pictogramme question\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8aaeac5 e-con-full faq_row_content e-flex e-con e-child\" data-id=\"8aaeac5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-848c0fe faq_titre elementor-widget elementor-widget-heading\" data-id=\"848c0fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What are the opening hours?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3a70d5 link_color1 elementor-widget elementor-widget-text-editor\" data-id=\"d3a70d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\">Our opening hours are as follows: monday to thursday, from 8:30 a.m. to 12:30 p.m. and from 1:30 p.m. to 5:00 p.m., and friday morning only, from 8:30 a.m. to 12:30 p.m.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64ab960 faq_row e-flex e-con-boxed e-con e-parent\" data-id=\"64ab960\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0a634b9 e-con-full faq_row_icon e-flex e-con e-child\" data-id=\"0a634b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6942ed elementor-widget elementor-widget-image\" data-id=\"a6942ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.jpemball.fr\/wp-content\/uploads\/2025\/04\/question-mark.png\" class=\"attachment-large size-large wp-image-1887\" alt=\"Pictogramme question\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-90707ea e-con-full faq_row_content e-flex e-con e-child\" data-id=\"90707ea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6269384 faq_titre elementor-widget elementor-widget-heading\" data-id=\"6269384\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to leave a review for JPemBall?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0961dc link_color1 elementor-widget elementor-widget-text-editor\" data-id=\"c0961dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\">You can leave a review directly on our Facebook page or our Google page. We read every single feedback carefully, and we&#8217;re always happy to hear from our customers: your feedback helps us grow!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-314b58c faq_row e-flex e-con-boxed e-con e-parent\" data-id=\"314b58c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-197ce96 e-con-full faq_row_icon e-flex e-con e-child\" data-id=\"197ce96\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-472bedc elementor-widget elementor-widget-image\" data-id=\"472bedc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.jpemball.fr\/wp-content\/uploads\/2025\/04\/question-mark.png\" class=\"attachment-large size-large wp-image-1887\" alt=\"Pictogramme question\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ea7e27e e-con-full faq_row_content e-flex e-con e-child\" data-id=\"ea7e27e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-801b0ee faq_titre elementor-widget elementor-widget-heading\" data-id=\"801b0ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What payment methods are accepted?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0ede11 link_color1 elementor-widget elementor-widget-text-editor\" data-id=\"a0ede11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\">We accept payments by bank transfer, a simple and secure method. Payment is made in several installments: a deposit is required at the time of ordering to guarantee the customer&#8217;s commitment to fulfilling their custom order, and the balance is paid before the product is shipped.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8a42d4f faq_row e-flex e-con-boxed e-con e-parent\" data-id=\"8a42d4f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ff5b8dd e-con-full faq_row_icon e-flex e-con e-child\" data-id=\"ff5b8dd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f45c4c0 elementor-widget elementor-widget-image\" data-id=\"f45c4c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.jpemball.fr\/wp-content\/uploads\/2025\/04\/question-mark.png\" class=\"attachment-large size-large wp-image-1887\" alt=\"Pictogramme question\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2194c5c e-con-full faq_row_content e-flex e-con e-child\" data-id=\"2194c5c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-291750e faq_titre elementor-widget elementor-widget-heading\" data-id=\"291750e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How long is my quote valid for?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52a1b5b link_color1 elementor-widget elementor-widget-text-editor\" data-id=\"52a1b5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\">Our quotes do not have a strictly defined validity period, but they are generally considered valid for three (03) months. After this period, certain elements, such as delivery costs, may change. Do not hesitate to contact our team for an update.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f3e2dd faq_row e-flex e-con-boxed e-con e-parent\" data-id=\"3f3e2dd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f6c984f e-con-full faq_row_icon e-flex e-con e-child\" data-id=\"f6c984f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da9bb1f elementor-widget elementor-widget-image\" data-id=\"da9bb1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.jpemball.fr\/wp-content\/uploads\/2025\/04\/question-mark.png\" class=\"attachment-large size-large wp-image-1887\" alt=\"Pictogramme question\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c24571 e-con-full faq_row_content e-flex e-con e-child\" data-id=\"6c24571\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8db224e faq_titre elementor-widget elementor-widget-heading\" data-id=\"8db224e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Does JPemBall sell used products?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ada9ffe link_color1 elementor-widget elementor-widget-text-editor\" data-id=\"ada9ffe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\">Yes, we sometimes offer pre-owned products, mainly from orders canceled or discontinued. These are usually made-to-measure flight-cases, which is why they are not listed on our website. If you are interested, please contact us directly for more information.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a1ae780 faq_row e-flex e-con-boxed e-con e-parent\" data-id=\"a1ae780\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-77c623d e-con-full faq_row_icon e-flex e-con e-child\" data-id=\"77c623d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d474caa elementor-widget elementor-widget-image\" data-id=\"d474caa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.jpemball.fr\/wp-content\/uploads\/2025\/04\/question-mark.png\" class=\"attachment-large size-large wp-image-1887\" alt=\"Pictogramme question\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-150935c e-con-full faq_row_content e-flex e-con e-child\" data-id=\"150935c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e91d44b faq_titre elementor-widget elementor-widget-heading\" data-id=\"e91d44b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Are quotes free?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31f14f9 link_color1 elementor-widget elementor-widget-text-editor\" data-id=\"31f14f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\">Yes, all our quotes are completely free and without obligation. They allow you to get a clear idea of \u200b\u200bthe costs, timescales, and services offered before placing an order. Our team is available to review your needs and provide you with a personalized, transparent estimate.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-88c2da2 faq_row e-flex e-con-boxed e-con e-parent\" data-id=\"88c2da2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7f3c0cd e-con-full faq_row_icon e-flex e-con e-child\" data-id=\"7f3c0cd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea56d05 elementor-widget elementor-widget-image\" data-id=\"ea56d05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.jpemball.fr\/wp-content\/uploads\/2025\/04\/question-mark.png\" class=\"attachment-large size-large wp-image-1887\" alt=\"Pictogramme question\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fe5bc3a e-con-full faq_row_content e-flex e-con e-child\" data-id=\"fe5bc3a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c35ad69 faq_titre elementor-widget elementor-widget-heading\" data-id=\"c35ad69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Are there wholesale or bulk pricing options?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e764a3 link_color1 elementor-widget elementor-widget-text-editor\" data-id=\"6e764a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\">Yes, if you order a product in large quantities, whether all at once or as part of a blanket order, a goodwill gesture may be considered. This is done on a case-by-case basis, directly with our sales team. Please feel free to contact them to discuss this.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-750cca4 faq_row e-flex e-con-boxed e-con e-parent\" data-id=\"750cca4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-eb5ad98 e-con-full faq_row_icon e-flex e-con e-child\" data-id=\"eb5ad98\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5cbefb1 elementor-widget elementor-widget-image\" data-id=\"5cbefb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.jpemball.fr\/wp-content\/uploads\/2025\/04\/question-mark.png\" class=\"attachment-large size-large wp-image-1887\" alt=\"Pictogramme question\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1a40a67 e-con-full faq_row_content e-flex e-con e-child\" data-id=\"1a40a67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ef72ef faq_titre elementor-widget elementor-widget-heading\" data-id=\"2ef72ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Can I contact JPemBall through social media?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b2610c link_color1 elementor-widget elementor-widget-text-editor\" data-id=\"5b2610c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\">Yes, we have Facebook and LinkedIn accounts (links are available in the footer of our website). However, it&#8217;s best to contact us via our contact form, email, or phone to ensure faster and more efficient processing of your request.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c0803dd faq_row e-flex e-con-boxed e-con e-parent\" data-id=\"c0803dd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8786c23 e-con-full faq_row_icon e-flex e-con e-child\" data-id=\"8786c23\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dae76d3 elementor-widget elementor-widget-image\" data-id=\"dae76d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.jpemball.fr\/wp-content\/uploads\/2025\/04\/question-mark.png\" class=\"attachment-large size-large wp-image-1887\" alt=\"Pictogramme question\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ce6f3c e-con-full faq_row_content e-flex e-con e-child\" data-id=\"6ce6f3c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4dbc8a faq_titre elementor-widget elementor-widget-heading\" data-id=\"f4dbc8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How long does it take to receive a response to my request?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b10a2e4 link_color1 elementor-widget elementor-widget-text-editor\" data-id=\"b10a2e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\">On average, we respond within 24 to 48 hours maximum, excluding weekends and business closures (holidays, public holidays, etc.). We do our best to process each request as quickly as possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ JPemBall Find out all about JPemBall! Contact us Who is JPemBall? JPemBall is a French company specializing in the custom manufacturing of transport cases (including flight-cases) and soundproof booths. Since 1997, we have been designing robust, durable solutions that are fully adapted to the specific needs of our clients, in various sectors such as [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-4797","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions (FAQ) JPemBall | JPemBall<\/title>\n<meta name=\"description\" content=\"Find answers to all your questions about JPemBall. 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